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FAQ about HeyyBox
Q1: How does the light up phone case control the light emission?
A1: Touch switch, 2 taps to turn it on or off; it will light up when you have a call, play music or charge.
Q2: How to charge the led phone case?
A2: Charge with the included magnetic data cable.
Q3: Do led phone cases consume battery?
A3: 1% power consumption
Q4: Why is the light up phone case scratched?
A4: Tear off the film on the back (to prevent scratches).
Q5: Are there led lights inside the phone case?
A5: Yes, LED lights are inside the phone case.
Q6: Do I need to buy a magnet cable myself?
A6: No , it comes with the shell.
Q7: How many kinds of Phone Models of Led Phone Cases can you make?
| iPhone Series | iPhone 11/12/13/14, iPhone 11/12/13/14 pro, iPhone 11/12/13/14 pro max | Customize |
| SamSung Series | Galaxy S22 Ultra, Galaxy S22+, Galaxy S22, Galaxy S21 Ultra, Galaxy S21+, Galaxy S21 FE, Galaxy S21, Note20 Ultra, Galaxy S20+, Galaxy S20 FE, Galaxy S20, Note 20 Ultra, Note 20, Note 10+, Note 10, A12, A72, A71, A32, A21s, A51, A52 | Customize |
| Customize | Huawei Series: Huawei mate40pro, mate30, Huawei p50/p50e, Huawei p40, Huawei p40pro, Huawei p30, Huawei p30Pro, Nova7, nova8Pro, etc. Xiaomi Series: Xiaomi 11, Xiaomi 11Pro, Xiaomi 12, Xiaomi 12 Pro, Xiaomi 12sultra, Redmi k50pro, Redmi k50, Redmi k40, Redmi k40 oroplus, Redmi K40s, etc. | Customize |
FAQ about HeyyBox Delivery
Q1: How long will I receive my package?
A1: Different regions/ countries have different delivery days. Usually, it will take about 3 to 8 working days to the UK, 5 to 10 working days to the US, and 5 to 10 working days to Australia. For more shipping info to other countries, check the link https://heyybox.com/pages/shipping-delivery.
Q2: How much is the shipping?
A2: We’ll ship worldwide for free. You don’t need to pay more shipping fees. We only accept fast shipping to the US within 4 to 7 working days. (For fast shipping, you need to pay extra money to upgrade your shipping method.)